Your support desk, already started.
When practice owners are promised a system that is set up and looked after for them, this is what the support behind that promise can look like from day one. Everything here is clickable: open a ticket and watch it get handled, search the help centre, follow a phone number through its move.
The practices and tickets here are invented examples. No client names or health details appear anywhere, and none are ever needed to fix a support request.
Pick a ticket and watch it get handled
Every request follows the same five steps: acknowledge, diagnose, fix, confirm, document. Use "Next step" to walk through one.
Answers a busy therapist can actually follow
Short articles in plain language, each built from a real kind of question. Every solved ticket adds to this library, so the same question gets easier each time.
Every practice's phone number, tracked to the finish
Moving a number in takes weeks and touches the one line clients use to reach a practice. Click a practice to see where it stands, what happens next, and the message we'd send the owner.